Shipping policy
Shipping Policy
This Shipping Policy explains where we ship, how long online orders normally take to process and arrive, how tracking works, and what to do when a shipment is delayed, missing, damaged or returned.
- Shipping area: United States only
- Standard shipping: Free on eligible online orders
- Processing time: 1–2 business days
- Transit time: 2–4 business days
- Total estimated delivery: 3–6 business days
- Pre-orders: Not currently offered
- Online local pickup: Not currently offered
Where We Ship
Choice Comics currently accepts online orders for eligible delivery addresses within the United States. International delivery is not currently available.
Availability for a specific delivery address is determined during checkout.
Shipping Costs
Eligible online orders receive free standard shipping within the United States. No separate handling or packaging fee is added for standard delivery.
Order Processing
In-stock online orders are normally processed within 1–2 business days after successful checkout.
Processing may include order review, locating products, checking the order for accuracy, packing and preparing the parcel for carrier handoff.
Estimated Transit & Total Delivery Time
- Processing: 1–2 business days
- Transit after shipment: 2–4 business days
- Total estimated delivery: 3–6 business days
Business Days
For the delivery estimates in this policy, business days are Monday through Friday, excluding U.S. federal holidays. Orders placed outside business days normally begin processing on the next business day.
Shipping Carrier
Choice Comics may use an appropriate shipping carrier for online deliveries. The carrier and tracking details for a particular shipment are shown in the shipping confirmation when available.
Order Confirmation & Tracking
After a successful online order, an order confirmation is sent to the checkout email address. When the order ships and tracking is available, shipment information is sent separately.
Tracking may not show movement immediately after a label is created because the first physical carrier scan can occur later.
Shipping Address Accuracy & Changes
Customers are responsible for entering a complete and accurate delivery address. If an address error is noticed, contact us as soon as possible with the order number.
We will try to make a requested change before shipment, but an address change cannot be guaranteed after fulfillment has progressed or the parcel has been handed to the carrier.
Order Cancellation Before Shipment
If you want to cancel an order before shipment, contact us as quickly as possible. We will try to stop fulfillment where reasonably possible. Cancellation cannot be guaranteed once the order has entered the shipping process.
Delayed Shipments
If an order is delayed, continue checking the tracking information first. If the original shipping expectation can no longer be met, we will provide an appropriate update and any option required by applicable law.
Tracking Has Not Updated
Carrier tracking can occasionally pause between scans. If tracking has not moved for an unusual period or the estimated delivery window has passed, contact us with your order number and tracking information.
Packages Marked Delivered but Not Received
If tracking shows delivered but the parcel cannot be found, first check the delivery address, safe locations, household members, neighbors where appropriate, building reception or management, and any carrier delivery notice.
If the parcel remains missing, contact us so we can review the shipment details and determine the appropriate next step.
Lost or Missing Packages
Where a shipment appears lost, Choice Comics may work with the carrier to investigate. A confirmed lost shipment may be resolved by replacement where available or refund.
Damaged Shipments
If an order arrives damaged, contact us promptly with the order number, a description of the damage and clear photographs of the item and shipping packaging where relevant.
Keep the product and packaging while the issue is being reviewed.
Returned-to-Sender Packages
If a shipment is returned to us because of an address problem, delivery failure or another carrier reason, contact us. We will review the returned parcel and order details before determining the appropriate next step.
Pre-Orders
Choice Comics does not currently offer pre-orders through the online store.
Online Local Pickup
Online local pickup is not currently offered for orders placed through choicecomics.shop.
Returns After Delivery
After delivery, eligible products may be returned under our Refund & Return Policy. The standard return window is 30 days from delivery.