Choice Comics Customer Help

Frequently Asked Questions

Last updated: 17 August 2026

Quick answers to common questions about ordering, shipping, payments, returns, products and support.

Orders & Shipping

Where do you ship?

We currently ship eligible online orders within the United States only.

How much is standard shipping?

Standard U.S. shipping is free on eligible online orders.

How long does delivery take?

Normal in-stock orders are estimated at 3–6 business days total: 1–2 business days processing plus 2–4 business days transit.

Will I receive tracking?

When tracking is available, shipment information is sent after the order enters the shipping process.

Can I change my shipping address?

Contact us as soon as possible. We will try to update the address before shipment, but changes cannot be guaranteed once fulfillment has progressed.

Pre-Orders

Do you offer pre-orders?

No. Choice Comics does not currently offer pre-orders through the online store.

Payments & Pricing

What currency do you use?

Online prices are shown in U.S. dollars unless otherwise displayed.

How are payments processed?

Online payments are currently processed through Shopify Payments. The exact methods available are those displayed at checkout.

Is sales tax added?

Applicable sales tax is calculated during checkout where required.

Returns & Refunds

What is the return window?

Eligible online purchases may be returned within 30 days from delivery.

Who pays return shipping?

Choice Comics pays return shipping for approved eligible returns and provides a prepaid label by email.

Is there a restocking fee?

No restocking fee is charged for an approved eligible return.

Do you offer direct exchanges?

No. An eligible item may be returned for a refund and a replacement can be ordered separately, subject to availability.

How long do refunds take?

After an eligible return is received, inspected and approved, the refund is normally processed within 5–10 business days.

Products & Condition

What if my order arrives damaged or incorrect?

Contact us promptly with your order number, a description of the issue and photographs where relevant.

Can opened sealed products be returned for change of mind?

Factory-sealed products should remain unopened with applicable factory seals intact for a change-of-mind return.

Local Pickup

Can I order online and pick it up locally?

No. Online local pickup is not currently offered.

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